Routing Help

[punchtool]

Day route incoming call hits hunt group with 2 phones in it.Overflows to another hunt group after 4 rings.
Night route call needs to hit short code in vm pro called attendant(#770) to receive auto attendant greeting already recorded. Thanks for any help.

 

[IPGuru]

yoU have a number of options

1 create a leave start point for you night service group & "GoTO" the attendant call flow.

2) add a dummy user to the night group set to forward huntgroup calls & forward to #550

option 1 is the prefered way as it is a lot cleaner

 

[punchtool]

Thanks for the help