Need some advice/guidance.
I am having trouble routing an incoming call from my SIP trunk to an E&M trunk in my Avaya CM6.0 switch. The caller can place a call successfully when the call comes in via my ISDN trunks. However, when the caller comes in via a SIP trunk they get a fast busy or silence and the call drops out after a long pause. The caller traced the call and is getting a message SIP 404 - Not found. When I trace my SIP trunk looking for that call, I see an attempt of the call invite come in, but then get a message SIP 422 - Session interval too small. I trace the E&M trunk and don't see a thing come in, unless the call comes in via ISDN.
In my capture below, my E&M trunk is trunk-group 30, TAC 103, and my SIP trunk is trunk-group 94, TAC 148. The number that actually not a real extension is (312) 740-4411 when dialed via SIP. When dialed via ISDN it's (787) 707-4411. The last four is just a dial string on the E&M trunk.
-------------------------------------
08/05/2014
list trace TAC 103
LIST TRACE on Trunk Access Code 103
time data
10:08:25 TRACE STARTED 08/05/2014 CM Release String cold-00.1.510.1-20554
10:37:30 Calling party trunk-group 30 member 2 cid 0x1954
10:37:30 Calling Number & Name NO-CPNumber NO-CPName
10:37:30 tone-receiver 01AXX01 cid 0x1954
10:37:30 active trunk-group 30 member 2 cid 0x1954
10:37:38 idle trunk-group 30 member 2 cid 0x1954
10:37:45 idle trunk-group 30 member 3 cid 0x1957
10:37:52 idle trunk-group 30 member 1 cid 0x195b
10:37:59 idle trunk-group 30 member 4 cid 0x195e
12:41:34 TRACE STARTED 08/05/2014 CM Release String cold-00.1.510.1-20554
12:43:21 Calling party station 2400 cid 0x2389
12:43:21 Calling Number & Name 2400 NEC OPS CTR
12:43:21 dial 4411# route:ARS
12:43:21 term trunk-group 30 cid 0x2389
12:43:21 dial 4411# route:ARS
12:43:21 route-pattern 30 preference 1 location 1/ALL cid 0x2389
12:43:21 seize trunk-group 30 member 4 cid 0x2389
12:43:22 active trunk-group 30 member 4 cid 0x2389
12:43:22 G711MU ss
ff ps:20
rgn:1 [10.124.76.7]:2952
rgn:1 [206.37.255.32]:2460
12:43:31 idle station 2400 cid 0x2389
13:41:34 TRACE TIMED OUT
13:41:34 TRACE COMPLETE trunk-group 30 cid 0x0
list trace tac 103 Page 1
LIST TRACE
time data
14:11:33 TRACE STARTED 08/05/2014 CM Release String cold-00.1.510.1-20554
14:43:03 Calling party trunk-group 30 member 2 cid 0x2e00
14:43:03 Calling Number & Name NO-CPNumber NO-CPName
14:43:03 tone-receiver 01B0102 cid 0x2e00
14:43:03 active trunk-group 30 member 2 cid 0x2e00
14:43:11 idle trunk-group 30 member 2 cid 0x2e00
14:43:18 idle trunk-group 30 member 3 cid 0x2e03
14:43:25 idle trunk-group 30 member 1 cid 0x2e06
14:43:32 idle trunk-group 30 member 4 cid 0x2e0a
14:46:56 TRACE TIMED OUT
14:46:56 TRACE COMPLETE trunk-group 30 cid 0x0
list trace tac 103
LIST TRACE
time data
14:47:26 TRACE STARTED 08/05/2014 CM Release String cold-00.1.510.1-20554
15:11:33 TRACE TIMED OUT
15:11:33 TRACE COMPLETE trunk-group 30 cid 0x0
--------------------------------------------------------------------------------
08/07/2014
list trace tac 148 Page 1
LIST TRACE
time data
09:38:42 TRACE STARTED 08/07/2014 CM Release String cold-00.1.510.1-20554
09:39:31 SIP<INVITE sip:3127404411@uc.mil;trusted;gw SIP/2.0
09:39:31 Call-ID: 7933fa0b740047891747cdeb5e6698d3b913ef7ce@172.
09:39:31 16.161.16
09:39:31 SIP>SIP/2.0 422 Session Interval Too Small <
09:39:31 Call-ID: 7933fa0b740047891747cdeb5e6698d3b913ef7ce@172.
09:39:31 16.161.16
09:39:31 SIP<ACK sip:3127404411@uc.mil;trusted;gw SIP/2.0
09:39:31 Call-ID: 7933fa0b740047891747cdeb5e6698d3b913ef7ce@172.
09:39:31 16.161.16
09:39:31 active trunk-group 94 member 125 cid 0x13f1
09:39:31 dial 95403127404411
09:39:31 term trunk-group 94 cid 0x13f1
09:39:31 idle trunk-group 94 cid 0x13f1 <
09:54:12 TRACE COMPLETE trunk-group 94 cid 0x0
list trace tac 148 Page 1
LIST TRACE
time data
10:07:22 TRACE STARTED 08/07/2014 CM Release String cold-00.1.510.1-20554
10:07:45 SIP<INVITE sip:3127404411@uc.mil;trusted;gw SIP/2.0
10:07:45 Call-ID: 79b09c0b7478e3571747cdeb528b447e8cdb2cce7@172.
10:07:45 16.161.16
10:07:45 SIP>SIP/2.0 422 Session Interval Too Small <
10:07:45 Call-ID: 79b09c0b7478e3571747cdeb528b447e8cdb2cce7@172.
10:07:45 16.161.16
10:07:45 SIP<ACK sip:3127404411@uc.mil;trusted;gw SIP/2.0
10:07:45 Call-ID: 79b09c0b7478e3571747cdeb528b447e8cdb2cce7@172.
10:07:45 16.161.16
10:07:45 active trunk-group 94 member 125 cid 0x16b9
10:07:45 dial 95403127404411
10:07:45 term trunk-group 94 cid 0x16b9
10:07:45 idle trunk-group 94 cid 0x16b9 <
10:08:30 SIP<INVITE sip:3127404411@uc.mil;trusted;gw SIP/2.0
10:08:30 Call-ID: aabb9c0b746648d71747cdeb513e9018f7f84168d@172.
10:08:30 16.161.16
10:08:30 SIP>SIP/2.0 422 Session Interval Too Small <
10:08:30 Call-ID: aabb9c0b746648d71747cdeb513e9018f7f84168d@172.
10:08:30 16.161.16
10:08:30 SIP<ACK sip:3127404411@uc.mil;trusted;gw SIP/2.0
10:08:30 Call-ID: aabb9c0b746648d71747cdeb513e9018f7f84168d@172.
10:08:30 16.161.16
10:08:30 active trunk-group 94 member 125 cid 0x16d8
10:08:30 dial 95403127404411
10:08:30 term trunk-group 94 cid 0x16d8
10:08:30 idle trunk-group 94 cid 0x16d8 <
10:12:41 TRACE COMPLETE trunk-group 94 cid 0x0
Any guidance is appreciated. Thanks.
I am having trouble routing an incoming call from my SIP trunk to an E&M trunk in my Avaya CM6.0 switch. The caller can place a call successfully when the call comes in via my ISDN trunks. However, when the caller comes in via a SIP trunk they get a fast busy or silence and the call drops out after a long pause. The caller traced the call and is getting a message SIP 404 - Not found. When I trace my SIP trunk looking for that call, I see an attempt of the call invite come in, but then get a message SIP 422 - Session interval too small. I trace the E&M trunk and don't see a thing come in, unless the call comes in via ISDN.
In my capture below, my E&M trunk is trunk-group 30, TAC 103, and my SIP trunk is trunk-group 94, TAC 148. The number that actually not a real extension is (312) 740-4411 when dialed via SIP. When dialed via ISDN it's (787) 707-4411. The last four is just a dial string on the E&M trunk.
-------------------------------------
08/05/2014
list trace TAC 103
LIST TRACE on Trunk Access Code 103
time data
10:08:25 TRACE STARTED 08/05/2014 CM Release String cold-00.1.510.1-20554
10:37:30 Calling party trunk-group 30 member 2 cid 0x1954
10:37:30 Calling Number & Name NO-CPNumber NO-CPName
10:37:30 tone-receiver 01AXX01 cid 0x1954
10:37:30 active trunk-group 30 member 2 cid 0x1954
10:37:38 idle trunk-group 30 member 2 cid 0x1954
10:37:45 idle trunk-group 30 member 3 cid 0x1957
10:37:52 idle trunk-group 30 member 1 cid 0x195b
10:37:59 idle trunk-group 30 member 4 cid 0x195e
12:41:34 TRACE STARTED 08/05/2014 CM Release String cold-00.1.510.1-20554
12:43:21 Calling party station 2400 cid 0x2389
12:43:21 Calling Number & Name 2400 NEC OPS CTR
12:43:21 dial 4411# route:ARS
12:43:21 term trunk-group 30 cid 0x2389
12:43:21 dial 4411# route:ARS
12:43:21 route-pattern 30 preference 1 location 1/ALL cid 0x2389
12:43:21 seize trunk-group 30 member 4 cid 0x2389
12:43:22 active trunk-group 30 member 4 cid 0x2389
12:43:22 G711MU ss
ff ps:20rgn:1 [10.124.76.7]:2952
rgn:1 [206.37.255.32]:2460
12:43:31 idle station 2400 cid 0x2389
13:41:34 TRACE TIMED OUT
13:41:34 TRACE COMPLETE trunk-group 30 cid 0x0
list trace tac 103 Page 1
LIST TRACE
time data
14:11:33 TRACE STARTED 08/05/2014 CM Release String cold-00.1.510.1-20554
14:43:03 Calling party trunk-group 30 member 2 cid 0x2e00
14:43:03 Calling Number & Name NO-CPNumber NO-CPName
14:43:03 tone-receiver 01B0102 cid 0x2e00
14:43:03 active trunk-group 30 member 2 cid 0x2e00
14:43:11 idle trunk-group 30 member 2 cid 0x2e00
14:43:18 idle trunk-group 30 member 3 cid 0x2e03
14:43:25 idle trunk-group 30 member 1 cid 0x2e06
14:43:32 idle trunk-group 30 member 4 cid 0x2e0a
14:46:56 TRACE TIMED OUT
14:46:56 TRACE COMPLETE trunk-group 30 cid 0x0
list trace tac 103
LIST TRACE
time data
14:47:26 TRACE STARTED 08/05/2014 CM Release String cold-00.1.510.1-20554
15:11:33 TRACE TIMED OUT
15:11:33 TRACE COMPLETE trunk-group 30 cid 0x0
--------------------------------------------------------------------------------
08/07/2014
list trace tac 148 Page 1
LIST TRACE
time data
09:38:42 TRACE STARTED 08/07/2014 CM Release String cold-00.1.510.1-20554
09:39:31 SIP<INVITE sip:3127404411@uc.mil;trusted;gw SIP/2.0
09:39:31 Call-ID: 7933fa0b740047891747cdeb5e6698d3b913ef7ce@172.
09:39:31 16.161.16
09:39:31 SIP>SIP/2.0 422 Session Interval Too Small <
09:39:31 Call-ID: 7933fa0b740047891747cdeb5e6698d3b913ef7ce@172.
09:39:31 16.161.16
09:39:31 SIP<ACK sip:3127404411@uc.mil;trusted;gw SIP/2.0
09:39:31 Call-ID: 7933fa0b740047891747cdeb5e6698d3b913ef7ce@172.
09:39:31 16.161.16
09:39:31 active trunk-group 94 member 125 cid 0x13f1
09:39:31 dial 95403127404411
09:39:31 term trunk-group 94 cid 0x13f1
09:39:31 idle trunk-group 94 cid 0x13f1 <
09:54:12 TRACE COMPLETE trunk-group 94 cid 0x0
list trace tac 148 Page 1
LIST TRACE
time data
10:07:22 TRACE STARTED 08/07/2014 CM Release String cold-00.1.510.1-20554
10:07:45 SIP<INVITE sip:3127404411@uc.mil;trusted;gw SIP/2.0
10:07:45 Call-ID: 79b09c0b7478e3571747cdeb528b447e8cdb2cce7@172.
10:07:45 16.161.16
10:07:45 SIP>SIP/2.0 422 Session Interval Too Small <
10:07:45 Call-ID: 79b09c0b7478e3571747cdeb528b447e8cdb2cce7@172.
10:07:45 16.161.16
10:07:45 SIP<ACK sip:3127404411@uc.mil;trusted;gw SIP/2.0
10:07:45 Call-ID: 79b09c0b7478e3571747cdeb528b447e8cdb2cce7@172.
10:07:45 16.161.16
10:07:45 active trunk-group 94 member 125 cid 0x16b9
10:07:45 dial 95403127404411
10:07:45 term trunk-group 94 cid 0x16b9
10:07:45 idle trunk-group 94 cid 0x16b9 <
10:08:30 SIP<INVITE sip:3127404411@uc.mil;trusted;gw SIP/2.0
10:08:30 Call-ID: aabb9c0b746648d71747cdeb513e9018f7f84168d@172.
10:08:30 16.161.16
10:08:30 SIP>SIP/2.0 422 Session Interval Too Small <
10:08:30 Call-ID: aabb9c0b746648d71747cdeb513e9018f7f84168d@172.
10:08:30 16.161.16
10:08:30 SIP<ACK sip:3127404411@uc.mil;trusted;gw SIP/2.0
10:08:30 Call-ID: aabb9c0b746648d71747cdeb513e9018f7f84168d@172.
10:08:30 16.161.16
10:08:30 active trunk-group 94 member 125 cid 0x16d8
10:08:30 dial 95403127404411
10:08:30 term trunk-group 94 cid 0x16d8
10:08:30 idle trunk-group 94 cid 0x16d8 <
10:12:41 TRACE COMPLETE trunk-group 94 cid 0x0
Any guidance is appreciated. Thanks.
