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Routing an external line to the Call Centre

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KCTC

KCTC

Technical User
Apr 23, 2005
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Is there anyway we could route an external line through to our Call Centre. This number is not one of our DDI lines.
Any help would be appreciated!

Thanks.
 
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Can you be a little more specific? Does this number go to another of your sites? Is it a PSTN line or to a PABX?

Stu..

Only the truly stupid believe they know everything.
Stu.. 2004
 
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Thanks for your reply Stu.

This is just a standard PSTN line and is not linked to other sites.

However I have just physically moved the phone now to another location while the refit is taking place. Would still like to know if this is possible though!

Thanks
 
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