Routing all mail to a specific exchange mailbox externally

[HFreeman]

We have a small company (20 users) with exchange accounts e.g. user@mycompany.co.za. One of our three directors work from home and has a POP3 account named roy@mycompany.co.za. Our ISP hosts two pop accounts, roy@mycompany.co.za and all@mycompany.co.za. All of Roy's emails are routed to his pop mailbox and everything else is routed to all@mycompany.co.za which is then pulled by our exchange server's pop connector and distributed within our domain.

Everything works well except if someone from within our exchange environment sends a mail to Roy. Upon sending, a response is given along the lines of user does not exist.

I can understand why exchange is not alowing the mail to be sent, but I need to find a way/rule that will send out all mail addressed to Roy through our external smtp connector and still keep our other internal mail internally.

I have tried to set up a Roy alias without any luck. I even contacted our ISP and attempted to add their smtp server's full dns name as a suffix in Roy's email address (roy@mycompany.co.za.etc.etc). This way I managed to get Roy's mail delivered to the SMTP server but that caused conflicts on the ISP's side.

Thanks

 

[HFreeman]

I solved the problem by setting up our exchange server as a pop3 server, changing Roy's outlook pop3 setting to point to our exchange server and deleting the roy@mycompany.co.za mailbox at the ISP.

Can anyone think of a better solution as we use a dyndns account which may not be that stable?

Thanks

 

[Zelandakh]

Get the domain sorted so that you are not using dyndns. Use SMTP as your transport protocol and have emails delivered to your Exchange server.