Routing a Hunt Group to a Mobile

[Griffo7]

Hi

I have a scenario where there are 8 people in a hunt group, near end of the day there's one user and
phones are quiet. User would like to divert the hunt group to a mobile for the last hour of the day.

Obviously call forward doesnt divert the hunt group, Ive tryed Call forward third party but I cant get that to work. Any one got any ideas of a way of doing this?

 

[kwbMitel]

Call forward third party should work.

Make sure your trunk's COR is allowed to dial the number.

Verify the forwarding is set with Maintenance Command - Locate Feature Ext XXXX

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What's most important is that you realise ... There is no spoon.

 

[Supernova99]

Also check the COS options on both the phone and hunt group and make sure that call forward third party options are allowed

Share what you know - Learn what you don't

 

[Griffo7]

Thanks guys. I will try this when back in the office Tues. Many thanks