Route to agent ID

[igessey]

Good afternoon

Is there a way to allow the caller to enter the agents extension number to then get routed to that agent?
For example, if there is a "collect 4 digits" step after an announcement, can this then route to the collected digits (the 4 digit agent ID).

Many thanks

Incidentally, CM2.2, S8700 server.

 

[Zen216]

yes.. just add the step in your vector,, after the collect digits..
'route to digits with cov y'