Route Patterns

[brianCFCU]

Hey Everyone,

I've inherited the phone system and have been learning pretty much trial by fire so pardon my lack of knowledge.

I've been utilizing the List Ars Route-Chosen function to get a better handle on how things work with our system. But I'm seeing a inconsistency on what that command shows me and to what actually happens.

Example, our local area code is 610. It should route out locally over Trunk 2 according to the Ars Analysis of 610. But it does not, it goes out over Trunk 4, our Long Distance. Since I dial 9 to get to an outside line, does that override me dialing locally? Ars Ana on 9 shows that it would use Trunk 4 as it's primary route.

 

[siriussatelliteradio]

9 is a feature access code for ARS (Automatic Route Selection). In your ARS tables it should show 1610. Do a display ars anal 1610 and see what route pattern its taking. Remember if it says p20 for the route pattern that it is partitioned and it may not be routing to the route pattern you think it is.

http://www.sirius.com

The Radio Revolution has begun....

 

[brianCFCU]

Sirius, both 610 and 1610 route to a partition table. 610 should route locally to trunk 2, and 1610 should route to trunk 4 if I'm following the partition correctly back to the route tables.
But even in this case I'm dialing 610, not 1610. Or does the system automatically tack on the 1? If that is the case then I can definitely see why it does that now. But even so, why would 610 even be in my ars table if it would never be accessed that way?

 

[siriussatelliteradio]

It should be using 1610. I've never seen a system use just the area code without the country code. Make a call and trace your station. The command is list trace stat XXXX. Then dial the number and you will see what route pattern and what digits are setup for the call.

http://www.sirius.com

The Radio Revolution has begun....

 

[phoneguy55]

Sirus is right. Run a list trace stat XXXX and dial 1610... and 610... and post the results.

 

[4merAvaya]

Before you change anything in ARS you have to know what the Local Exchange Carrier (LEC) wants to see. For local, free calls do they want just 7 digits; 1+7 digits, 610+ 7 digits; or 1+610+7 digits. The same question needs to be answered for 'local toll' calls. Once you have these answers you can start to construct the ARS dial plan. This does not take into account Facility Restriction Levels (FRL).

Kevin

 

[brianCFCU]

I just dialed my DID extension as if it were an outside call. I traced the following results.

Dialing 610
09:40:39 active station 7003 cid 0x3c1
09:40:39 G711MU ssff ps:20 rn:1/1 XXX.XXX.XXX.XXX:XXXX XXX.XXX.XXX.XXX:XXXX
09:40:39 xoip: fax:Relay modemff tty:US uid:0x8bf8 cid:0x3c1
09:40:46 dial 961038070 route:HNPA|ARS
09:40:46 term trunk-group 4 cid 0x3c1
09:40:46 dial 96103807003 route:HNPA|ARS
09:40:46 route-pattern 2 preference 1 cid 0x3c1
09:40:46 seize trunk-group 4 member 20 cid 0x3c1
09:40:49 dial 96103807003 route:HNPA|ARS
09:40:49 outpulse done 6103807003
VOIP data from: XXX.XXX.XXX.XXX:XXXX
09:40:50 Jitter:0 0 0 0 0 0 0 0 0 0: Buff:8 WC:3 Avg:0
09:40:50 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
09:41:02 idle station 7003 cid 0x3c1
09:41:03 idle trunk-group 1 member 6 cid 0x3c3



Dialing 1610
09:42:28 active station 7003 cid 0x3e3
09:42:28 G711MU ssff ps:20 rn:1/1 XXX.XXX.XXX.XXX:XXXX XXX.XXX.XXX.XXX:XXXX
09:42:28 xoip: fax:Relay modemff tty:US uid:0x8bf8 cid:0x3e3
09:42:32 dial 91610380 routeREFIX|FNPA|ARS
09:42:32 term trunk-group 4 cid 0x3e3
09:42:32 dial 916103807 routeREFIX|FNPA|ARS
09:42:32 route-pattern 2 preference 1 cid 0x3e3
09:42:32 seize trunk-group 4 member 8 cid 0x3e3
09:42:36 dial 916103807003 routeREFIX|FNPA|ARS
09:42:36 outpulse done 6103807003
VOIP data from: XXX.XXX.XXX.XXX:XXXX
09:42:38 Jitter:0 0 0 0 0 0 0 0 0 0: Buff:8 WC:1 Avg:0
09:42:38 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
09:42:48 idle station 7003 cid 0x3e3
09:42:49 Calling party trunk-group 1 member 1 cid 0x3e9


So both way still hits trunk 4 because fo route 2. Route 2 uses Trunk 4 so I get that, I'm just not understanding how it even gets to route 2.

ars ana of 610 says it uses p20. If I look at partition 20 it states using routes 1 and r2. Route 1 uses Trunk 2. Now r2 does have route pattern 2 in it, but wouldn't it use Route 1 first?

 

[1a22ip]

Look at the FRL's on the route page. Then look at the FRL on your COR. I think you don't have the correct FRL to use the first choice.

Hope this helps
ED

1a2 to ip I seen it all

 

[phoneguy55]

I may be way off here, but here it goes.

When you dial 1610... or 610... You use partiion route 20.

That has PGN1=1 and PGN2=r2.

If you look at your COR. YOu should see "partition group number:" = 1 or 2.

My guess it is your is 2.

Now back to the partition roube table. r2 is the RHNPA table screen. Do a "disp rhnpa 2:603" I think you will find what you are looking for there.