A customer has routed their main number to a skillset with a holiday table.
He also wants to route all other incoming calls that routes to other DN's to follow the holliday table.
Is this possible and wat is the best way to program this ?
Skillset , Holiday greeting?
A holiday greeting table is scheduled and you program it to us a greeting table. Plus it only plays for 1 day.
Did they just program a company greeting and assign it to a table?
And to have all users DID's be answered by a greeting table would be pain in the you know what. You could set up a service mode with all the DID;s and the VM DN in a ring group, when active it will answer all calls. But the callers wont be able to leave a messing for the number,DID they are calling since it is being answered by the AA the caller will then have to dial the extension to get back to leave a message.
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