Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Route calls to Holiday greeting

Status
Not open for further replies.

ipheart

Technical User
Sep 17, 2008
107
NL
A customer has routed their main number to a skillset with a holiday table.
He also wants to route all other incoming calls that routes to other DN's to follow the holliday table.
Is this possible and wat is the best way to program this ?
 
Skillset , Holiday greeting?
A holiday greeting table is scheduled and you program it to us a greeting table. Plus it only plays for 1 day.
Did they just program a company greeting and assign it to a table?
And to have all users DID's be answered by a greeting table would be pain in the you know what. You could set up a service mode with all the DID;s and the VM DN in a ring group, when active it will answer all calls. But the callers wont be able to leave a messing for the number,DID they are calling since it is being answered by the AA the caller will then have to dial the extension to get back to leave a message.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top