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Rotary Timeout

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Harani

Harani

Technical User
Dec 20, 2005
42
GB
Im Application menus, if no tones are received, the caller is assumed not to have a touchtone phone and a "rotary" timeout then redirects the call, usaully dropping it to an attendant.

How can i change this timeout as i find it is a little fast.
 
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I have found some settings in
Messaging > messaging management

there are three timeout settings:

Command Entry
Short Disconnect
Record

But changing any of them seems to make no difference




 
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