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Root URL Zone file question

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EAdams2009

EAdams2009

IS-IT--Management
Oct 20, 2009
113
US
We have moved our DNS Zone file to a new provider with sub-par tech support so I was hoping to get assistance here. We are filling out our DNS Zone file via a drop-down form system and I am having issues getting just the root url (IE example.com) to goto a CNAME record. We have our WWW, MX records, POP, SMTP, etc all specified and working but cant get the EXAMPLE.COM to point to the right IP. The provider has a "all other" field that we have filled in. Is this messing us up? Thanks for the assist in advance.
 
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