Rollover group problem

[szuccaro]

Hey all,

We have IP Office 406 3.2 here at my workplace.
Been given the task of creating 3 rollovers.

I have been able to get the rollover to work with 2 groups.
I have created another rollover which does not work.

The phones ring (at the main/switchboard) and if not answered go to a rollover. It is supposed to goto another rollover group after that (which I created) and does not. The system acts as though the rollover does not even exist. I am hoping that I am simply missing something.

Q: Is there something you have to do to a rollover to activate it ?

 

[OldAndKnackered]

If you do an overflow, you need to put overflow group y and overflow group z in the overflow destination of the first group, not have x overflow to y and y overflow to z

 

[szuccaro]

This worked.
Thanks

 

[szuccaro]

Is there a way to control the order in which extensions ?
I have it set for linear but I want them to ring in a specific order...

 

[szuccaro]

Figured you have to delete then add them in the order in which you want them to ring.

 

[mattKnight]

drag and drop the extensions in the list...

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.