Rollover disconnect in our Hunt Group

[remondo]

We have a BCM400 at times our rollover has stop working. No one has made any program changes. We have one T1 with DIDs targeted two fax machines( we are using ATA2)Can any tell us why this is happening and how to correct it.

 

[cook1082]

Explain more

 

[acewarlock]

What rollover?
What rolls to what?

 

[remondo]

I do not mean to say roll over (hunt groups). I setup a hunt group with two target lines. I setup the hunt group calls for sequential mode and if busy go to queue. Every two to three months the hunt group will stop working.

 

[cook1082]

Check on the latest patches for you S/W level.