Roll Over Extension 1

[vicentell]

Hi Everybody.

I need that ext. 1234 after 3 rings or if the person is currently on the phone, his incoming call rolls over to a ext. 5678, and if ext. 5678 does not answers, that incoming call rolls over to a third ext. 5679.

I have a Meridian 81C..

thanks in advance

 

[coniglio]

three separate exts? where does 5678 go on a no answer? you may be able to just make 5678 SFA in CLS. But I'm not sure i completely understood what you're trying to do.

 

[ssinger1]

Call Forward No Answer, Second Level
Second Level Call Forward No Answer enhances Flexible Call Forward No
Answer by forwarding unanswered calls twice. The following example best
illustrates this enhancement.
Party A places a call to extension 5000, which does not answer. Extension
5000 has Call Forward No Answer (CFNA) allowed and extension 6000
defined as its CFNA number. The call forwards to extension 6000. This is the
first level CFNA.
Extension 6000 also does not answer the call. This telephone has a Call
Forward No Answer and Second Level Call Forward No Answer allowed
Class of Service (FNA and SFA). As it has a CFNA number of 7000, it
forwards there. This is the second level of Call Forward No Answer. Note that
the forwarding DN is always obtained from the currently ringing telephone.
If extension 7000 does not answer the call, one of two things may occur:
— If the original call is a Direct Inward Dialing (DID) or internal call, the
forwarded call continues to ring until answered or the calling party
disconnects.
— If the original call is extended by the Attendant Console, Attendant
Recall occurs.
Second Level Call Forward No Answer uses the same customer-level timer
as Flexible Call Forward No Answer to determine the number of rings before
forwarding a call.
Telephones with a message waiting allowed (MWA) Class of Service should
have the Message Center DN defined as their FDN. Calls to these telephones
forward to the Message Center and are not eligible for Second Level Call
Forward No Answer.

Call Forward No Answer, Second Level
553-3001-305 Standard 14.00 October 1997
Call Forward No Answer Second Level for Message Waiting Allowed
Telephones, X11 Release 15 and later enables an SFA Class of Service to be
defined on telephones with a Message Waiting Allowed (MWA) Class of
Service. Thus, a message waiting indication can be activated at the originally
dialed DN for Second Level CFNA calls terminating at a message center.
Requirements at the dialed DN for first-level CFNA are as follows:
— Flexible Call Forward No Answer or Hunting is allowed at the customer
level for the incoming call type (DID, non-DID, or internal).
— The telephone has an FNA Class of Service.
— The terminating call has rung for the number of rings specified for CFNA
or DFNA in the Customer Data Block (LD 15).
— The forwarding DN (Flexible Call Forward No Answer DN [FDN],
Coordinated Dialing Plan DN [CDP DN], External Flexible DN [EFD],
Hunting [HNT], or External Hunt [EHT]) must be distinct from the
ringing DN and be a valid number within the system.
Requirements at the originally called telephone DN for Second Level Call
Forward No Answer are as follows:
— Flexible Call Forward No Answer or Hunting is allowed at the customer
level for the incoming call type (DID, non-DID, or internal).
— The telephone has SFA and FNA Class of Service.
— Call Forward No Answer has occurred only once prior to ringing this
telephone.
— The forwarding DN (FDN, EFD, Hunt, or EHT) must be distinct from the
ringing DN and must be a valid number within the system.
The order of precedence for activation of first level Call Forward No Answer
is as follows:
— Call Forward All Calls
— Message Waiting
— Call Forward No Answer, and
— Attendant Recall.
Call Forward No Answer, Second Level
The order of precedence for activation of Second Level Call Forward No
Answer is as follows:
— Call Forward All Calls
— Second Call Forward No Answer (CFNA calls only), and
— Attendant Recall.

 

[cmawbey]

Steve,,, thank god for cut & paste ......lol

Colin

 

[vicentell]

here you have more info..

I need that 6055, after 3 rings (before reach the voice mail), if noby pick up the phone rolls over ext. 6244.
if 6244 after 3 rings does not answer the phone, the incoming call rolls over his voice mail (6055 voice mail).

A better way for me was SCR 6055 on 6244, but they dont want it that way.

here is how 6055 looks.

**********************************************************
REQ: prt
TYPE: tn
TYPE TNB
TN 36 0 7 6
DATE
PAGE
DES

DES 453
TN 036 0 07 06
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
FDN 6293
TGAR 8
LDN NO
NCOS 5
SGRP 0
RNPG 10
SCI 0
SSU 0000
LNRS 16
XLST 2
SCPW
CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRA NIA OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD DDV CNID CDCA MSID DAPA BFED RCBD
ICDA CDMD MCTD CLBD AUTU
GPUA DPUA DNDD CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD
DDGA NAMA
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
CPND_LANG ENG
RCO 0
HUNT 6293
LHK 1
LPK 1
PLEV 00
AST
IAPG 0
AACS NO
ITNA NO
DGRP
DNDR 0
KEY 00 SCR 6055 0 MARP
CPND
NAME chuck ary
XPLN 12
DISPLAY_FMT FIRST,LAST
01 SCR 5055 1 MARP
CPND
NAME Chuck ary
XPLN 12
DISPLAY_FMT FIRST,LAST
02 TRN
03 AO6
04 CSD
05 CFW 4 6024
06 MSB
07
08 ADL 16
09 ADL 16
10 ADL 16
11 ADL 16
12 ADL 16
13 SCC 0043
14 MWK 6293
15.

********************************************************
and here how 6244 looks.
********************************************************

REQ: prt
TYPE: tn
TYPE TNB
TN 36 0 6 13
DATE
PAGE
DES

DES 488
TN 036 0 06 13
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 1
FDN 6293
TGAR 8
LDN NO
NCOS 5
SGRP 0
RNPG 8
SCI 0
SSU 0000
LNRS 16
XLST 2
SCPW
CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRA NIA OLA VCE DRG1
POA DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFA DDV CNID CDCA MSID DAPA BFED RCBD
ICDA CDMD MCTD CLBD AUTU
GPUA DPUA DNDD CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD
DDGA NAMA
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
CPND_LANG ENG
RCO 0
HUNT 6293
LHK 1
LPK 1
PLEV 00
AST
IAPG 0
AACS NO
ITNA NO
DGRP
DNDR 0
KEY 00 SCR 6244 0 MARP
CPND
NAME DEB JONES
XPLN 9
DISPLAY_FMT FIRST,LAST
01 SCR 5244 1 MARP
CPND
NAME DEBBIE JONES
XPLN 12
DISPLAY_FMT FIRST,LAST
02 TRN
03 AO6
04 CFW 4 6293
05 SCC 0188
06 MWK 6293
07
08 RNP
09 ADL 16
10 DSP
11
12 SCN 6233 0 MARP
13 ADL 16
14 CSD
15
16 ADL 16 6201
17 ADL 16
18 ADL 16 6201
19 SCR 5201 0 MARP
CPND
20 SCR 6201 0
21 SCR 6689 0
22 SCN 6771 0
23 SCN 6826 0
24
25 SCN 6458 0
26 SCN 6150 0
27 SCN 6132 0
28 SCN 6024 0
29 SCN 6753 0
30 SCN 6366 0
31 SCN 6131 0
32 SCN 6064 0
33 SCN 6051 0
34 SCN 6232 0
35 SCN 6173 0
36 SCR 5131 0
37 PRS
DATE 24 JUL 2003


NACT

**********************************************************

Thanks in advance for your help

 

[vicentell]

I changed for ext. 6055.
cls FNA.
cls CFNA
cls SFA.

I tried to change cls CFNA 6244 but I get an error SCH0341
which means unable to mach input field with store mnemonics.

I tried to change FND. currently is FND 6293.
6293 is our voice mail number.

if I change fnd 6293 by fnd 6244.
incoming call for 6055 after 3 rings rolls over 6244. but just rings and rings
if 6244 does not pick the phone up, the call just drop off .
I would like that if 6244 does not pick the phone up, then that incoming call for 6055 rolls to ext. 6293.
how can i set this??