Sage 300 7.1 with RMA. I have a serialized item that is set as automatically attached to a specific warranty code on registration. This item was sold, shipped and invoiced via OE. I then ran Day End in IC. The serial number was registered using IC Serial Registration and the number is now appearing on the IC Warranty Summary report with the expected warranty date and expiry date.
If I enter a new return authorization in RMA, use the Fill Details by: Serial No (selecting the correct serial) to populate the grid then most of the expected information is populating the grid. Unfortunately the actual warranty detail columns are not carrying across from IC. Am I missing anything?
Thanks in advance.
If I enter a new return authorization in RMA, use the Fill Details by: Serial No (selecting the correct serial) to populate the grid then most of the expected information is populating the grid. Unfortunately the actual warranty detail columns are not carrying across from IC. Am I missing anything?
Thanks in advance.