RMA Receipts

[echo106]

I am working with 4.1 and when I receive an RMA and choose Scrap as the vendor action and update the system, the items on the RMA go back into inventory. I have looked at all the set ups in the system and cannot find anything pertaining to this issue. Please advise if anyone has had experience with this issue. I need the RMA to not add items to inventory because we are now having to do a lot of physical counts.

 

[dfeller]

Do you mean the inventory action?

Do you have it going into a scrap warehouse?

Dawn

 

[echo106]

I do mean inventory action...I figured that if you choose scrap it would not affect inventory but it does...how do you get the RMA to not go back into the inventory?

 

[echo106]

Should I create a Scrap Warehouse to get around this obsticle? I just thought if you scrap an item it is scrap and should not go back into the system as inventory.

 

[dfeller]

No you should have a scrap warehouse. Then once a month you write off the inventory to scrap.

Dawn