Risk factor with calling off net (Trunk to Trunk) 1

[papagigo1]

How much of a risk is there of being hacked if a Legend or Magix uses call forwarding "off net" to a cell phone?
Lets say for argument sake that all locations also have some form of voice mail (MM or Merlin Messaging).


Thanks,

Mike

 

[merlinman]

Are the individual stations going to do their own forwarding, or will VOICE MAIL be forwarding certain calls?

(As in, "to reach me on my cell phone, dial ZERO!)

 

[papagigo1]

Merlinman,

The individual stations want to do their own..
When a call comes in to their extension, if they have activated the feature, the call would go out of the Merlin to their cell phones.
I'm being asked what the risks are..

Mike

 

[merlinman]

Well, you will have to activate trunk to trunk transfer and remote call forwarding.

As I see it, there is little risk of HACKING 'cause each user can set up their own "forward to" destination.

HOWEVER, if there is a TOLL FREE NUMBER coming to the system, then the user could have AUNT SALLY call the Toll Free number and then Transfer to his Extension.

Ultimately she would be transferred to his cell, and the TOLL FREE NUMBER CHARGES would be billed to the office, and Aunt Sally would be able to call the end user for free.

And, another scenario, the CELL could be a LONG DISTANCE number, thus incurring LD charges to the office, not the Caller.

That would be the only risks I see.

If on the other hand, if you were allowing the VM to do this, ALL KINDS OF HACKING COULD HAPPEN.

There is more than one way to do this, but having the individual user make it happen at their extension is the most secure.

 

[papagigo1]

Thank you Merlinman!

Mike in NH