Rings to Answer

[RubyHunter]

I recently build a phone tree in the optivity, and brought it online. However, it rings 4 times before goint to eh Auto attendant. How can I reduce that to 1 or no rings? We have an Option 61c, and an optiivty terminal. My Chief wasnt around so I didnt have the chance to get the info from him. Thanks in advance.

 

[lretrievers]

You need to check the tables in the RDR block in the Customer Data Block and change one of them to be a ring cycle of one. Then you apply that table to the phoneset.

This isn't done in just OTM. The CDB RDR has to be done through a terminal. You can print it in LD 21 PRT/RDR. To change it, you go into LD 15.