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Ringing tone during a current call

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Guilherme1000

Technical User
Apr 17, 2012
270
BR
Hi,

I have many agents using IP Phones 1608. Sometimes they are in current call and listen to one or two "ring tone" on their ears, like there is another call or something like this. Sometimes after this, the calls drops, sometimes nothing happens.

Do you guys have a clue????
 
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