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Ringing on scripts

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nortelinsd

Technical User
Jul 28, 2005
173
US
Is ther a way to remove or just not play the ringing when a call goes from one script to another? Symposium 4.0
 
Just don't put any "GIVE RINGBACK" in the new script?

Customers tend to prefer hearing ringing rather than silence though!!
 
As "give ringback" is the default treatment, then you need to specify something else such as "give silence"
 
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