ringing 7100 on MICS

[thebiggerhalf]

My customer has a MICS 7.1. I have set all phones to appear only, with the M7100 courtesy phone set to NO line appearance. The voice mail is programmed to answer after 2 rings (to get the caller ID).
The M7100 still rings for the 1st 2 incoming rings on all calls. I have made sure that there are no answer DNs anywhere. WHY does it ring?

 

[whender]

Any chance there is a call fwd na or busy to this extention? Or just a call fwd somewhere with dnd turned on?

 

[allworxguy]

Check the DRT settings for the lines I'll give 10 to 1 odds it's DN of the that phone. Change DRT to none.

Marv

http://www.telemarv.ca

 

[exsmogger]

Maybe the 7100 is set to "Ring only" on the first 2 lines.

Brian Cox
Oregon Phone

http://www.OregonPhone.com

http://www.linkedin.com/in/briancox1952

 

[thebiggerhalf]

All good suggestions. One detail I forgot to mention. I replaced the M7100 with an M7310. Verified that it maintained the same DN. The M7310 did not ring on an incoming. Replaced the M7100 and the ringing came back. Any more ideas?

 

[ironhorse17]

Do you have set relocate on and are sure when interchanging set types the extension stays the same?

 

[curlycord]

If software is buggy then make all the lines private one at a time, test to make sure 7100 does not ring, then make all lines back to public one at a time, then re-assign all lines as appear only on desired sets, test again.

=----(((((((((()----=
curlycord

http://www.curlycord.com