Ring Pickup group not working

[maude314]

Hi all! I have been banging my head for a while and reading through this forum but to no avail.
So I just recently had to reconfigure a set of phones to have an ACD key on them. Before this change, the were using a RNPG in order to answer each others calls.
Since I have added this acd key on their phones I cannot get the RNP to work.
Will RNP not work on phones configured with an ACD? They are not logged into their ACD key at this time.
I printed 2 phone configs...
Thank you SO much for any help


DES PAYROL
TN 148 1 00 18 VIRTUAL
TYPE 1140
CDEN 8D
CTYP XDLC
CUST 0
NUID
NHTN
CFG_ZONE 00005
CUR_ZONE 00005
MRT
ERL 0
ECL 0
FDN
TGAR 1
LDN NO
NCOS 4
SGRP 0
RNPG 10
SCI 0
SSU
LNRS 16
XLST
CLS UNR FBD WTA LPR PUA MTD FND HTD TDD HFD CRPD
MWD LMPN RMMD AAD IMD XHD IRD NID OLD VCE DRG1
POD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDA CFXA ARHD FITD CNTD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
VOLA VOUD CDMR PRED RECA MCDD T87D SBMD
KEM3 MSNV FRA PKCH MUTA MWTD DVLD CROD ELCD VMSA
CPND_LANG ENG
HUNT
PLEV 02
PUID
UPWD
DANI NO
SPID NONE
AST 00 03
IAPG 0
AACS YES
ACQ AS: TN,AST-DN
ASID 16
FCTB
ITNA NO
DGRP
PRI 01
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 ACD 4343 4 4505
AGN
01 AWC
02 NRD
03 SCR 3435 4 MARP
04 SCR 3635 4 MARP
05 MSB
06
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19
20
21
22 RNP




DES PAYROL
TN 148 0 01 18 VIRTUAL
TYPE 1140
CDEN 8D
CTYP XDLC
CUST 0
NUID
NHTN
CFG_ZONE 00005
CUR_ZONE 00005
MRT
ERL 0
ECL 0
FDN
TGAR 1
LDN NO
NCOS 4
SGRP 0
RNPG 10
SCI 0
SSU
LNRS 16
XLST
CLS UNR FBD WTA LPR PUA MTD FND HTD TDD HFD CRPD
MWD LMPN RMMD AAD IMD XHD IRD NID OLD VCE DRG1
POD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDA CFXA ARHD FITD CNTD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
VOLA VOUD CDMR PRED RECA MCDD T87D SBMD
KEM3 MSNV FRA PKCH MUTA MWTD DVLD CROD ELCD VMSA
CPND_LANG ENG
HUNT
PLEV 02
PUID
UPWD
DANI NO
SPID NONE
AST 00 03
IAPG 0
AACS YES
ACQ AS: TN,AST-DN
ASID 16
FCTB
ITNA NO
DGRP
PRI 01
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 ACD 4343 4 4517
AGN
01 AWC
02 NRD
03 SCR 3527 4 MARP
04 SCR 3627 4 MARP
05 MSB
06
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19
20
21
22 RNP

 

[KCFLHRC]

You can't use a Group Pick Up on an ACD Call. However, calls to their DN can be picked up

 

[KCFLHRC]

Also change HTD to HTA and make the LHK 4 and also make the HUNT 000 so it hunts up the key strip