Ring Multiple DNs

[Unfundednut]

I have no idea if this is possible and I have tried to think of ways to make this work, but I can't think of how to pull this off. We have a helpdesk extension, lets say x8005 is called, we would want an MCR on multiple phones, no problem. But we would also like it to ring an external number. A hunt doesn't work as it calls one then another. We would like it to be at the same time, is that possible? We have an Option 61C.

 

[janaya]

Look at using PCA with your MCR key. Personall Call Assistant, is licensed, but will do what you are asking.

John Anaya
Amdocs Inc.
ACSS/ACIS - CS1000 Rls 7.5/Call Pilot 5
ACSS/ACIS - SME - IP Office 8.0
APSS/APDS - Avaya UC Services

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