Ring Groups

[nightwolf91]

Hi everyone,

I am trying to create a ring group on a LIK-50A. I have created ring group 625 with two members, stns 103 & 105. Station 103 has a DID.
I have also created forced forward in the group attributes (Pgm 191) to forward to a system speed number. I have programmed a flex button on stn 103 to enable forced forward. The customer is not using the built in auto attendant.

Two problems. The ring group does not seem to work. When I call the DID of stn 103 only 103 rings and not 103 & 105. Also the forced forward does not seem to work either. I must have missed something in programming but I'm not sure what it is.

Any suggestions would be appreciated.

nightwolf

 

[Thermus]

Try directing the DID number to group 625.

Then set the Group overflow to go to your speed number by setting the overflow timer.

 

[nightwolf91]

Thanks Thermus,

That has put me on the right track. In 'Flexible DID Conversion' I changed the 'Ring Mode Destination' from 'STA' 103 to 'HUNT' to Ring Group 625. I will know more if it's working correctly when I am on site tomorrow.

Regards,

nightwolf

 

[ICTtestlab]

Yes, that's it.

DID goes exclusively to a station identified in the DID table. If you want a ring group to work you have set to the DID entry to the Hunt Group number assigned for that ring group.

It should work OK.