StardataMitel
Programmer
Hi Team,
I am trying to achieve a scenario where a Ring Group will overflow to a RAD message and then hang up the call.
When I set up the RAD group as the overflow point, the members continue to ring through the message and after (no hang up by the system.)
Help files seem to mention that 'An external call rings until the caller ends the call.'
Can anybody suggest a way of programming what i am trying to achieve?
I am trying to achieve a scenario where a Ring Group will overflow to a RAD message and then hang up the call.
When I set up the RAD group as the overflow point, the members continue to ring through the message and after (no hang up by the system.)
Help files seem to mention that 'An external call rings until the caller ends the call.'
Can anybody suggest a way of programming what i am trying to achieve?