ring down lines on 412

[IndianD]

I have a issue with settinhg up ring down line on 412.
rel 4.1.15 with ATM16.

 

[IndianD]

setting up

 

[Westi]

Straight from the help file

· Hot-Line Dialing
A user short code ?D can be used to perform a short code action immediately the user extension goes off-hook. This is supported with Dial type short code features (except Dial Direct Hotline). Typically it is used with door, lift and lobby phones to immediately connect the phone to a number such as the operator or reception.
You need to put the dial string after the D


Joe W.

FHandw., ACS

If you can't be good, be good at it!

 

[IndianD]

thanks for the info,but not really what I was looking for,I am very familiar with the ?D.My problem is ring down through a line (analog)from provider,used by traders .
Once offhook you connect to the other party ,without any digits dialed but on the 412 I just get dial tone.Worked perfectly on 3.2.61

 

[Westi]

sorry I misunderstood, the ATM 16 should have tipped me of

Are you using line appearance for it or a shortcode with a specific line ID



Joe W.

FHandw., ACS

If you can't be good, be good at it!

 

[kwing112000]

I am running 4.2.15 and when i go off hook on my line appearance i seem to get system tone. it used to be direct dialtone on the line. Try putting a prefix on it under the lines. i am going to test mine to see if it helps.

Kevin Wing
ACA- Implement IP Office
Carousel Industries

 

[IndianD]

I have tried with a appearence on the phone

 

[kwing112000]

Something has changed because i used to get the stutter dialtone on my home line and it dont anymore. it only gives system tone.

Kevin Wing
ACA- Implement IP Office
Carousel Industries