bevcomm
IS-IT--Management
- Mar 5, 2006
- 33
Hi,
I am not sure if I am supposed to use DRT or some other method, but this is what I have, and want to do.
I have a CICS with 7.1 software. I also have a Bogen C35 amp that is connected to a few horns in the warehouse area. If the receptionist goes for a smoke break, she would like the warehouse to be blasted with a tone so they can stop what they are doing and go answer the phone, so she can continue smoking. So I need extension 221 to ring 2 times, and then ring some of the other phones, as well as the paging amp. I know I can setup a hunt group for the other phones... but it doesn't seem to roll over after 15 or 30 seconds. Perhaps I am doing something wrong?
Would I hook the paging amp's phone port up to the ATA on the CICS?
Am I making this way more complicated than it really is?
I am not sure if I am supposed to use DRT or some other method, but this is what I have, and want to do.
I have a CICS with 7.1 software. I also have a Bogen C35 amp that is connected to a few horns in the warehouse area. If the receptionist goes for a smoke break, she would like the warehouse to be blasted with a tone so they can stop what they are doing and go answer the phone, so she can continue smoking. So I need extension 221 to ring 2 times, and then ring some of the other phones, as well as the paging amp. I know I can setup a hunt group for the other phones... but it doesn't seem to roll over after 15 or 30 seconds. Perhaps I am doing something wrong?
Would I hook the paging amp's phone port up to the ATA on the CICS?
Am I making this way more complicated than it really is?