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Ring back tone on call to operator 1

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cpux10

Technical User
May 27, 2006
104
IR
Hi,

On an MX-ONE 3.2 SP4 system, I have seen that calls made from extensions to the common operator number (OACC with CALT=3), don't hear a ring-back tone. However when the same extension calls the individual operator number, ring-back tone is heard.

Can I change this so calling the common operator number is also provided with ring-back tone?
 
calling the OACC will provide a queue, now if you don't have a ringbacktone, this means you have configured a music on hold source but are not using it, hence the silence.

/Daddy

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!
 
Exactly!

Thanks for the help Daddy!
 
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