Ring Back on Hold 1

[YTCrackerz]

Currently the system is set up to ring back a person after they have been on hold for a certain amount of time and then drop into their mailbox if not answered. How do I disable this function? I haven't been able to find it anywhere. Thanks

 

[disturbedone]

In System/Telephony are the timers that you need to change. There's a Hold timer and a Park timer. Set it to something very high eg 5000 or something.

 

[janni78]

Doesn't it just continue to hold if not answered?

My system keeps calling every 15s if not answered, although we're not using Voicemail Lite/Pro for our voicemail boxes.

 

[kristiandg]

Its not supposed to roll to VM if unretrieved. Its supposed to go back on hold.

Kris G.