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Right Click - "Print" Option Grayed Out

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saw15

Technical User
Jan 24, 2001
468
US
Morning..

Working with Seagate Desktop, user has rights to print to printer, but it is currently grayed out on the right click option.

He/She is trying to print a successful instance to printer, bypassing the info viewer and analyzer. He / She can't, print option is grayed out.

Any help is appreciated.

SW
 
Hi,

Check if in File->Printer Setup, the report got designed with 'No Printer' checked accidently

-Shweta

 
saweens: Can she print from the viewer? If so then permissions not the problem. If not then despite entry in APS system db right is not granted David C. Monks
david.monks@chase-international.com
Accredited Crystal Decisions Enterprise Partner
 
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