Hi there,
I have a strange issue that is affecting just a couple of my users. They are running Office 2007 (with all available updates applied). The machines in question are Windows XP Pro, all with the latest updates. The problem is such:
If I right click on the Desktop (or in any other folder location), and select New - Microsoft Office Word Document, it creates a new blank .docx file as one would expect. Great!!! That said, if I then proceed to open the file, I am prompted to Covert the document, and given a list of file types to convert from (Plain Text, Encoded Text, and Rich Text). I can’t see why this would be happening, given that the file is newly created with the docx extension.
Anyone come across this before?
Regards,
R
I have a strange issue that is affecting just a couple of my users. They are running Office 2007 (with all available updates applied). The machines in question are Windows XP Pro, all with the latest updates. The problem is such:
If I right click on the Desktop (or in any other folder location), and select New - Microsoft Office Word Document, it creates a new blank .docx file as one would expect. Great!!! That said, if I then proceed to open the file, I am prompted to Covert the document, and given a list of file types to convert from (Plain Text, Encoded Text, and Rich Text). I can’t see why this would be happening, given that the file is newly created with the docx extension.
Anyone come across this before?
Regards,
R
