Ricoh R5C833 card reader issues on a Dell Studio 1737

[mlchris2]

I purchased the laptop back in June 09 with Vista Home Ed 64bit. The card reader WOULD READ ANY SD card. Then all the sudden it stopped working.

If I insert the card, the OS detects there was something inserted into the reader. A icon for the device appears in My Computer. After 2-3 minutes I get a msg that says the device needs formatted. If I attempt to format, it fails. If I attempt to access the device via Explorer, it fails and asks me to insert a device into f:\. If I try to view it in Disk Management, it never opens, unless I remove the SD card.

I have tried several SD cards. They all do the same thing.

I have done the following to get it to work;

1. Updated drivers from Dell
2. Called Dell tech support and they claim it was an OS issue. So I reformatted and reinstalled Vista. Still didn't work. I then upgraded to Win7 Home Ed 64bit and it doesn't work.

I have searched all over online for a resolve but cant find one.

Any ideas?

Mark C.

 

[wahnula]

Chances are the device just plain broke. If it's REALLY important I'm sure Dell can replace it, but there's so many cheap USB card-readers today it would be easier to just go that route.

Like this:

http://www.directron.com/fcrmlg2.html

Tony

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