Ricoh MPC4500 Crashing

[bigdog1175]

Win 2003 server as print server, randomly, meaning it works fine for a day or two then it happens again over and over for a day or so, on the printer (Ricoh MPC 4500) the Data led will flash then nothing the only way to clear and get anything to print is to Power down with the power switch and reboot printer then usually all print jobs get processed, sometimes this process has to be repeated. I have already reinstalled printer on all workstations after deleting and reinstalling most current print driver on server. There are only 15 people on this network/print server at this location. Any input is appreciated and welcome.

Thanks,

 

[cmeagan656]

Are you sure that the issue is on the server side? I had this problem with a Xerox 332 multifunction printer once and the issue was with the network/print controller on the printer.

Cheers.

 

[victorv]

hi,
what happeened when clients pointed directely to the printer?
Crash again ?
Tell us, please.

On the web, in

http://tech.morganbrookes.com/ricohmpc4500e1_e5000drivers.htm

at the bottom says:
Important - If your Ricoh MPC4500 is fitted with the standard Ricoh Print Controller (built-in) you must use the Ricoh MPC4500 Drivers from ...
Seems regarding only Vista, but drivers are different
also for W2300:

in the linked page, version PCL 3.2 is reccomanded for Window server

ciao
vittorio