Revert DN in Call Pilot 1

[bfuller83]

Is it possible to have a mini auto attendant on a mailbox in call pilot? I used to program IP Office and it seem that you could do up to 3 revert DN's on a mailbox in vm pro. I have a coworker that is going to be taking an extended leave and they want to redirect calls with a press 1 for blah blah 2 for yada yada and so on and am trying to avoid building a full blown auto attendant. Thanks for any advice!

Bradley A. Fuller
Manager, Network Infrastructure
Kellogg Community College

 

[janaya]

Just create your menu. Then create a SDN (Service Directory number) with their extension and assign the menu to that SDN. SDN numbers override voicemail box numbers so when someone calls that persons extension, if they don't answer it will go to the menu instead of their voicemail box. Then in the menu had a choice, to leave a voicemail for me, press 9, and set that choice as express messaging to their mailbox.

When they get back to the office, just delete the menu and SDN and they are back to normal.

John Anaya
Amdocs Inc.
ACSS/ACIS - CS1000 Rls 7.5/Call Pilot 5
ACSS/ACIS - SME - IP Office 8.0
APSS/APDS - Avaya UC Services

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