Reversing Paid Transaction Removal

[helgatang]

Okay.. so when i print out statements for customers before I had all those other invoices that were paid off popping up onto the statement also. THis made it really confusing for my a/r customers because they had no clue what was paid and what wasnt. So i did the whole paid transaction removal (Tools->Routine->Sales->Paid transaction removal)and now i figure that some of the paid transaction were applied incorrectly. I applied some checks into invoices that were paid later on and i want to reverse it so i could fix it up. How do i do that? I've been clicking everything for the last 3 days and its getting really fustrating just wanting to reverse so i can apply the payment properly!
THANK YOU please help me out!!

 

[jazgeek]

sorry, nothing you can do, they've been moved to history and are uneditable at that point.

you'll need to create fake invoices and credits to re-apply properly.

I assume that if 3 days has gone by that you don't want to restore from backup prior to your p.t.r.

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and they wonder why they call it Great Pains!

jaz

 

[Dukester0122]

Right now you're other option is to clear the payment from the wrong customer then apply it to the right one. You can do a debit/credit memo to each customer.

 

[VictoriaYudin]

There is a tool you can buy from Microsoft called 'Receivables Management Transaction Unapply' that will unapply historical AR transactions, effectively moving them back to Open status.

Victoria
Flexible Solutions, Inc.

 

[helgatang]

thank you everyone!