Returning call NOT to attendant console

[jensjuul]

Hi,

I have a problem with my Meridian PBX.

I have a setup where it is possible to wait on an occupied DN. If a person is talking to someone it is possible to be put on "wait" for that person. Then when he is done speaking with the first person the waiting part gets the call. If he is not done in 60 seconds the call returns to the attendant console.

Now, my question is - is it possible for the call that's returning not to return to the attendant console but to the originating part - the person who placed the call for wait in the first place.

Hope you can help me.

Thank you very much!

 

[johnpoole]

look at rdr data.. i assume the feature your using is callback? you can use park for the same thing.. callback does not by default time out like park will..

john poole
bellsouth business
columbia,sc