I have a BCM50 rel 2, all available patches loaded.
In the CallPilot Greeting Table Setup we have set Menu Repeat Key to 6. In testing, pressing 6 does nothing and after a few seconds we get the 'Exiting the system' recording and the call disconnects. This also happens at the end of the information mailbox on node 5....which has Destination set to HOME.
This setup works exactly as it should on our test system....I can't figure out why the customer system is not working.
Return to Auto Attendant is ON
Touchtone Gate is set to NONE
Any ideas?
In the CallPilot Greeting Table Setup we have set Menu Repeat Key to 6. In testing, pressing 6 does nothing and after a few seconds we get the 'Exiting the system' recording and the call disconnects. This also happens at the end of the information mailbox on node 5....which has Destination set to HOME.
This setup works exactly as it should on our test system....I can't figure out why the customer system is not working.
Return to Auto Attendant is ON
Touchtone Gate is set to NONE
Any ideas?
