Return Receipts

[mayriseuser]

Hi. Is there any way of stopping return return reciepts automatically being sent to the sender like there is in outlook? Thanks.

 

[tonty]

Return Receipts are a delivery option. When creating a new mail, click Delivery Options..., Basics tab and uncheck the Return Receipt box.

Regards,
Tony.

 

[mayriseuser]

sorry what I meant was when somebody turns on the option to send a return reciept is there any way when you receive the email that it does not process the return reciept (to stop the person knowing that you have read the email!)

 

[tonty]

Ahaaa, sneaky... Only way around that, that I know of, is to look at the document properties, go to the Fields tab and find the body field, or fields. This has the body of the email but you won't be able to read certain types of formatted text.

Regards,
Tony.

 

[MarkhP]

In the server settings you have:
Tabs for MIME - Conversion Options - General
Return Receipts=enabled/disabled

 

[mbarron]

I haven't done it since R5 but two easy methods that worked were to either:
Use the prview pane with the "Mark document Read" setting in the preferences unchecked.

or

Click on "Reply with History" or "Forward" to read the message without a return receipt being sent.

Another method I use is that I created a view that contains a coulumn that shows when the return receipt is attached to the message. I use the formula

@If(ReturnReceipt="1";"X";"")

to put an X in the column. I then run an agent that modifies the field to 0 (zero) to strip the RR.



Mike