restricting access to Directory assistance 1

[gjegstrup]

Can anyone offer tips on restricting direcrory assistance calls?
My users prefer the $1.25 a call method to using the Internet or yellowpages and it is costing the company about $70 a month.

Thanks in advance for your help.



Bottoms up!

 

[1a22ip]

gjegstrup In the ars analysis table insert an entry with 411 deny. Also insert xxx5551212 as deny. When the users dial this they will receive turkey tone. Also be aware that this is going to make you the bad guy. Expect irate callers.

Hope this helps
Ed

1a2 to ip I seen it all

 

[gjegstrup]

Thank you, You deserve a star!!



Bottoms up!

 

[mcopini]

In stead of ARS Analysis you could use ARS Digit-conversion and send the calls to a local announcement extension telling your colleagues to use the yellow-pages or the internet. This is a little 'nicer' than just Turkey-tone, for which you maybe will receive a lot of helpdesk-tickets...

Kind Regards,
Maarten Copini

http://www.effecta.nl

Home is were you end up when you've got nothing better to do

 

[hayw00d]

Also be sure to deny 00, as this will route you to directory assistance of your long distance carrier in the US and Canada. The pesky users will figure it out