Hi
We need to restrict some supervisors for not having access to the others supervisors agents list and their shifts.
Is there any way to do this?
PS: I'm aware that we can restrict the monitoring (MiContact Client) for supervisors and create some profiles, but I couldn't find anything to restrict them in Workforce Scheduling.
We need to restrict some supervisors for not having access to the others supervisors agents list and their shifts.
Is there any way to do this?
PS: I'm aware that we can restrict the monitoring (MiContact Client) for supervisors and create some profiles, but I couldn't find anything to restrict them in Workforce Scheduling.