restrict star on outgoing call

[rosiej]

we have an IVS2. Phones have direct line appearances for CO lines. Some phones are restricted from dialing out but they have been able to bypass restriction by dial *67 or *82. How can I prevent them from doing this?

 

[OzzieGeorge]

You need to remove these codes from your numbering plan Cmd 200 there is an FAQ which takes you through the numbering plan. it can be found here.....

http://www.tek-tips.com/faqs.cfm?fid=6323

when you get to the entry you want to remove enter CCC and that will delete it (you will have to have logged in with the password if one is set if you want to make changes)

 

[rosiej]

thanks for your response. Under cmd 200, *6 is fwd all calls; *8 is not assigned. I would think that this would apply only if dialed from ICM dial tone. Users are pressing a CO line button and getting CO dial tone. They then dial *67 (telco caller id block) or *82 (not sure what telco feature that is); they get telco confirmation dial tone and can then dial unrestricted. It appears that NEAX toll restriction doesn't look for a *. I have tried setting the phones to 88 in cmd 1201 thinking they would not be able to dial anything but that didn't work. Any other ideas? i believe this could be done with LCR but customer really wants CO line appearances on their phones.

 

[NECPBXtech30]

Are your users supposed to be restricted from dialing out completely, or just long distance?

 

[NECPBXtech30]

I would build a seperate service resrtiction class in CMD 15 and disable YY=55.

 

[rosiej]

everything (idealy everything except 911). I don't see a yy=55 under cmd 15 in my IVS2 commands manual.

 

[rosiej]

I looked again; I do see yy=55 in Service Class B. Would this deny them pressing a CO line key or just deny them dial direct trunk access by dialing the DTA code (*3)?

 

[NECPBXtech30]

From looking at the manual, it should block both. Individual Trunk access from Station means to me whether or not a station is permitted to access a trunk period. I am not much of a 2000 guy but it should work.

 

[3racefan3]

You have the trunk lines appearing on the phone so once you press the key you are receiving dial tone from the CO and not the 2000.Build virtuals and program them on the phone where the trunk appearances are and then in CMD 3002/3/4/5 DIT the trunks to those virtuals for the incoming calls.Once you do this the dial tone will be from the PBX and not the CO and you can restrict them from dialing long distance.