I've been saving some voice mail messages routinely and now when I go into voice mail it says zero saved message. But the phone still displays the message "message waiting".
If you have a NAM and did a full floppy backup recently, you can get what was in your mailbox at the time. You will lose anything since then, if you restore from old backup.
Check with your vendor to see if they did a full backup recently.
We do them twice a year for our clients, just in case.
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