Restoring File to another File Directory - error status 5

[KTorbert]

Hello All,
Backup server: Windows 2k3 sp1
Veritas: NetBackup Server Version 6.0 MP4

Client Server: HP-UX B.11.11 UNIX
Vertias: Netbackup Client Version 6.0 MP4

old directory structure - rec02:\exp_ctc\file_gz.z
New Directory structure - usr1a:\file_gz.z

The HP-UX server crashed and a new File Structure was created. I am trying to restore a file that was backed up before the crash to a new directory. I have selected from the "Backup, Archive, & Restore" the file from the date prior to the crash. Then next I select the option "Restore indivual folders and files to different locations (double-click to modify):" and I enter the new directory - usr01a:\.

Here is what happened next:

1/22/2007 12:16:10 PM - begin Restore
1/22/2007 12:16:12 PM - 1 images required
1/22/2007 12:16:12 PM - media 0181L3 required
1/22/2007 12:16:45 PM - restoring image alamat02_1166369449
1/22/2007 12:16:49 PM - connecting
1/22/2007 12:16:50 PM - started process bptm (5408)
1/22/2007 12:16:50 PM - mounting 0181L3
1/22/2007 12:16:48 PM - requesting resource 0181L3
1/22/2007 12:16:48 PM - granted resource 0181L3
1/22/2007 12:16:48 PM - granted resource HP.ULTRIUM3-SCSI.010
1/22/2007 12:16:53 PM - connected; connect time: 00:00:04
1/22/2007 12:17:27 PM - mounted; mount time: 00:00:37
1/22/2007 12:17:27 PM - positioning 0181L3 to file 263
1/22/2007 12:18:40 PM - positioned 0181L3; position time: 00:01:13
1/22/2007 12:18:40 PM - begin reading
1/22/2007 12:34:30 PM - Error bptm(pid=5892) The following files/folders were not restored:
1/22/2007 12:34:30 PM - Error bptm(pid=5892) UTF - /rec02/exp_ctc/exp_ctc.dmp.Z
1/22/2007 12:34:31 PM - restored image alamat02_1166369449 - (network connection timed out(41)); restore time 00:17:46
1/22/2007 12:34:31 PM - Warning bprd(pid=5376) Restore must be resumed prior to first image expiration on 3/20/2007 10:30:49 AM
1/22/2007 12:34:31 PM - end Restore; elapsed time: 00:18:21
the restore failed to recover the requested files(5)

any ideas?

TIA - Klint

 

[Stumpr]

your error is not a " 5 "

Here is your actual error:
restored image alamat02_1166369449 - (network connection timed out(41));

check fwd AND reverse name resolution for alamat02

follow troubleshooting for error code 41


Bob Stump
Just because the VERITAS documentation states something as certain, that does not make it a fact and that is truth.