Restore Deleted Message from MMS???

[colehatch]

System:
Modular Messaging
Mailbox Manager 5.2.1

Scenario:
Call came in at 232am on 7/31.
Backup on MMS is done at 300am on 7/31.
Client listen to and delete message at 830am on 7/31.

Question: How do I restore a single message that was deleted from an inbox? Is this possible. Are there tools built into the systme to restore a single message that was deleted?

I'm pretty green on the phone stuff and this is an old system. Any help would be appreciated.

Thanks!!!

Jeff

 

[Traceone]

The user can un-delete only if they haven't done anything else after they deleted. They can do a *U (8) to undelete but it has to be done right after they deleted the message. If they have disconnected or gone on to the next message it is to late and the deleted message can't be restored.