response issues from ICA dial-in clients

[kuruvee]

I have severe application response problems from ICA dial in clients. Please give some advice to improve application response for ICA dial-in clients.

Thanks in advance

 

[Highland]

What sort of problems are you getting with your dial-in connections Kuruvee....??? Are the clients always able to get a network connection, is it just slow response times or are they occasionally dropping the connection...??? What are they dialling into...??? Is it a dedicated RAS server/device..??? Are they assigned an IP address from this device...???

 

[Illuvatar]

Citrix always assumes that you have a leasedline when using a citrix enviroment. If you are using for example ISDN lines, you might get time out problems. ISDN lines usually drop their connection when the user is idle for some time. This can happen if you push your citrix app to the background and start working on your lan.
Check the following registry keys:

HKLM\System\CurControlSet\Control\Citrix
IcaEnableKeepAlive=dword:00000001

If it's dword:00000000 then change it to 00000001.

 

[Highland]

We have over 50 users who occassionally use Citrix over a dial-in connection without too many problems, each Citrix client should only be using around 12-14k across a dial-up link, this can be decreased slightly by enabling the data-compression option within the Client Set-up, also check out Speedscreen and Q mouse-movements......