Resilient TWorker set ??

[danramirez]

Guys,

Is there a way to make a TWorker set resilient?

Imagine there are two 3300 controllers and all sets in the office are resilient, i.e if current controller fails sets can register on secondary controller.

In above scenario there is also an MBG and TWorker sets register on one controller. In case that controller fails, is there any way to make TWorker sets to register on sencondary controller??

Thanks in advance, regards,

Daniel

http://www.hatkana.com

http://www.wtelecom.com

 

[619Tech]

I have deployed and it works. The Teleworker is aware of both controllers and the controllers have resiliency to each other. It does fail over, and I you have the option to set the TW endpoint to either controller manually which is nice for troubleshooting issues in one or both controllers.

 

[danramirez]

619Tech, I don't get it...

Do you have to set anything in the MBG?

I have already made the MBG aware of the existance of the two controllers.

Extension is already set to be resilient (MCD primary controller)

In MBG, Configured ICP, is pointing to primary controller.

I just dont get how the Tweorker set will be aware that it's got a secondary controller to fail over.

Is this somewhere in the resiliency guide?

Thanks a lot, regards,

Daniel

http://www.hatkana.com

http://www.wtelecom.com

 

[Billz66]

I think you will find that when the primary MCD fails the TW handset will lose its MCD connection and due to the MCD resiliency programmed it will then home to the secondary controller

If I never did anything I'd never done before , I'd never do anything.....

 

[danramirez]

makes sense Bill, I will do some testings in the afternoon. Thanks mate,
Daniel

http://www.hatkana.com

http://www.wtelecom.com

 

[LoopyLou]

Not sure the settings but a teleworker can fail to another controller. Also a teleworker set can fail to another MBG. It might be dependant on the load of the MBG becuase it is a feature ( sets failing ) that was introduced in a particular load. Just don't know which.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.

 

[danramirez]

I tested it with two MBGs in cluster and 2 CXs in cluster as well and it works just perfect!!

http://www.hatkana.com

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