Resiliency on IP500v2 ver 7.0.12

[tektekkie]

I have two IP500v2s connected via an H.323 IP trunk with SCN fallback on IPO_A. When testing by removing power to IPO_A, phones re-register at IPO_B successfully.

All users on IPO_A have all their buttons configured through a user rights form except for button 4 which is a "Call Pickup Members" Button which is configured on each individual user's button programming form.

The problem I have is that when phones re-register onto the secondary gatekeeper the phone displays:

Button Features
Pickup
Select

I assume that the phone is requesting user input to assign the pickup button to a particular button on the phone but for the life of me I can't figure out how to do it or what to do.
If I remove the button from the user through manager then the phone re-registers fine without any issue but users need to have the pickup button so that can't be a permanent solution. Phones are 1608L

Any ideas appreciated

 

[amriddle01]

Give them the button using User rights (you will need a user rights form for each different pick up group) and create the same user rights with the same name on the backup system, this will assign the buttons for you

http://www.ipoffice.tel