Residential phone system assistance 4

[479]

Good afternoon.

I currently have in place a 19 extension Merlin Legend PBX installed in my house. I am looking into replacing it with a new system designed for home use and is more user friendly with just basic overview to the other users of the system. The following features are a must.

1) back lit caller ID with call waiting ID
2) Line assignment - The line(s) each extension accesses should be assignable some will have all some will have all lines others will only have one.
3) 3 incoming standard phone lines

I can get away with 11 extensions if need be.


Thanks for any recommendations anyone can make!

 

[donb01]

See if you can scare up an old Panasonic KXP-616 phone system off eBay or someplace. The thing is easy to program from a phone keypad and relatively full featured for something like you are looking for. It will support 6 incoming lines and 16 extensions, and they are reliable - I never had one fail on me. You can buy phones for it that have varying numbers of line buttons depending on your budget, and you can also have analog phones, faxes, modems, answering machines, etc as one of your extensions. It does not have voicemail, although you could get a standalone box if you need it.

Just a suggestion. After all the big stuff I work with this is still one of my favorite small systems.

 

[479]

Thanks for the reply. I was not able to locate that system but I did find the KX-TA624 which seems to be a nice system I did post a questions about it in the Panasonic area of this site. If the system does not offer the feature I asked about in the other post I will be moving on in my search. Thank you!

 

[LkEErie]

Whoops, this was answered in the wrong order. The TA-824-PK starts as a kit. It's not going to rival Ebay pricing, but you can probably get into the 6x16 with the 3 phones for around a grand and then add the phones for another grand. If you go Ebay, you have to make sure the expansion cards come in a 624 to make it a 6x16 or 3x16 because they are hard to find in the open market.

I just did a quote for a customer where it was less than $200 difference to buy a new 824 than upgrade his existing 624. Of course, YMMV

LkEErie

 

[fonedude]

Avaya Partner ACS would probably also suit your needs well. 5 lines with 9 extensions on the Partner ACS release 6 at least. PMVS voice mail is relatively cheap too.

 

[TouchToneTommy]

The Call Waiting Caller ID is going to be the deal breaker - otherwise I would wholeheartedly recommend a Partner ACS. It will do everything else you have asked for, including CID on the initial incoming call, just not the CWCID

 

[skip555]

take a look a the NEC DSX

http://www.necdsx.com/docs/files/1093062_rev1-hres.pdf

call waiting caller ID

8x18 config

great looking phones

 

[skip555]

opps... not call waiting caller id , caller id on second ringing line

 

[donb01]

Now that I think of it, I'm not sure if the 616 supported caller-id or not, it was never important back then. As a matter of fact I'm not sure caller-id was even a big thing back then! It definitely doesn't support CW CID because that's only just starting to get popular.

 

[skip555]

if your looking for CID you want something new , even the old stuff that supported it didn't do it well

 

[LkEErie]

The point of this thread is, no matter how you slice it,you're going to have to pony up 11 times $120-200 for new display phones, and that's more than the price of the phone system cabinet.

Skip can answer the Avaya solutions of whether a Magix can give you CW CID. It isn't likely, but that might be the upgrade path to reuse your Legend sets.

In new systems with CW CID, you have the Panasonic TA-824 and the NEC DSX family. Both of those systems weigh in around $2K for 11 sets.

LkEErie

 

[479]

Hi all,

Thanks for the reply. I think Panasonic is the way to go. I have found a 624 system online that seems to offer what I am looking for so hopefully thats what Ill be shooting for. Thanks for ALL your recomendations. Due to this thread I think I have found what I am looking for.

Thanks!

 

[LkEErie]

Let me spell it out. You want an EIGHT TWENTY FOUR, not a SIX TWENTY FOUR. The 624 does not do CW CID.

LkEErie

 

[Dexman]

Generally speaking, Call Waiting ID (or whatever the various LECS refer to it as), is something geared towards the residential market and isn't really used by many businesses. Thusly very few commercial telephone equipment manufacturers include it with their systems.

If a company finds itself maxing out their telephone lines, they will simply order an additional line from the LEC.

If you add a 016ETR module to the Merlin Legend, you will be able to connect Avaya Partner Euro & Euro II telephones. Those phones do have backlit displays.

The other Avaya option would be a Partner ACS. The Partner Voice Messaging system can be added for a fairly good auto attendant/voicemail system.

If it ain't broke, I haven't fixed it yet.

 

[td1019]

Not sure if you can go IP on your phones but these new phone systems from LInksys are very interesting to me. One supports 4fxo lines and supports 32 voicemail users. I couldnt find if that meant 32 IP phones. Plus the phones look alot like cisco IP phones now since cisco owns them.

http://www.linksys.com/servlet/Sate...nksys/Common/VisitorWrapper&lid=5741354250B02

 

[tanderson3733]

Avaya's been doing the mini-me VoIP systems for a couple of years now. Check out the One-X Quick Edition. All the software is in the phones and replicates to each set once it's added to the "system". The only other thing needed would be a PSTN Gateway. Auto-Attendants, voicemail, it's all there.

 

[ttech]

The DSX now supports call waiting caller ID

from the dsx site:
"Software version 2.14 provides the following enhancements:

Call Waiting with Caller ID Support


DSX now supports the telco's Call Waiting with Caller ID feature. If enabled for the line, a caller busy on an outside call:

1. Hears the telco Call Waiting tone.
2. Sees the Caller ID for the waiting call in the telephone display.
3. Can press FLASH to switch between their current call and the waiting call.

With software version 2.14, this feature is available to keysets and the Cordless Lite II telephone. (Note that this feature was always available at single line telephones.)

Programming

3121-01: Caller ID Type

Select DSP + CW (4) for each line that should support the telco's Call Waiting with Caller ID feature.

 

[aarenot]

check out engenius durafon pro.

 

[aarenot]

revise, and extend my comments. I have installed the engenius systems, and they are excellent systems for homes. The durafon pro system allows up to 8 bases, and I think 90 handsets.

http://www.engeniustech.com/telecom/products/details.aspx?id=144

 

[479]

Just placed my order on an a Panasonic 824. THANKS everyone for your input.