Resetting Web Admin Password

[melb99]

Hi All,
Is there a way to reset the Livelink web admin password? I have found that the password is saved in opentext.ini, but it appears encrypted, so I don't think I can just edit it there.
Thank you!

 

[ggriffit]

A quick search of the KC yields the following :

https://knowledge.opentext.com/knowledge/llisapi.dll?func=ll&objId=4430734&objAction=view&show=2

Greg Griffiths
Livelink Certified Developer & ECM Global Star Champion 2005 & 2006

http://www.greggriffiths.org/livelink/

 

[appnair]

Also if you are on a different version I would cut and paste that entry form a known identical system

The kuaf Admin user is becoming more and more difficult to rest if one forgets that

Well, if I called the wrong number, why did you answer the phone?
James Thurber, New Yorker cartoon caption, June 5, 1937

Certified OT Developer and probably certfiable,Livelink ECM Champion 2008

 

[melb99]

Excellent - thank you both for the link and information. I'm waiting on the set up of my login to the KC, so I'll follow up again once I've gotten in.

Thanks again!

 

[ggriffit]

remember that there are two Livelink Admin passwords :

1. Admin.Index password - stored in the opentext.ini file on each server.
2. Admin user password - stored in the KUAF table along with all the other users & groups



Greg Griffiths
Livelink Certified Developer & ECM Global Star Champion 2005 & 2006

http://www.greggriffiths.org/livelink/

 

[melb99]

Greg - you just identified my next hurdle!

I am now able to log into the web admin interface, however, when I try to access certain functions, such as users and groups, I am getting prompted for the Admin User password. According the kuaf table, it has expired, but I am not being prompted to reset it, so I suspect the password I have been given is (again) wrong.

I'm hunting for a reset procedure for this one. Can I get away with an Update SQL statement on kuaf?

(A little bit of background. I'm trying to resurrect an old LL instance that has been down for many months and none of the original support team remains available. I have about a half-dozen different passwords from assorted old emails, sticky notes [a variation of one finally worked on the web admin so I didn't reset it], but none seem to be right for the Admin User...)

Thanks again for your help!
Mel

 

[smallredville]

I guess, by base 64 decorder you can change the encrypted password. Get the old encrypted passwrod from DB, convert by using base64 decorder(That is for jst to know what was the original password in text) Now in base 64 decorder, you can give any password lets say.."livelink" convert it into encrypted passwrod by using base 64 decorder the update that long encrypted password in DB in place of old entry in KAUF table..

Note - I am not sure whether it is applicable for higher version or nt..in 9.1 its working fine i think.

cheers
SRV

 

[appnair]

another easy way would be to just find a userid that you know and the password.then thru db update make this userid with full permissions that is including System Admin.When the functions come and ask for Admin change it to this user and password.I ave used this to work before but as I said OTis incresingly getting smarter on security.

I like SRV's bas64 decoding I will try that but if I rememebr the admin kuaf password is not base64 but a one way hash

Well, if I called the wrong number, why did you answer the phone?
James Thurber, New Yorker cartoon caption, June 5, 1937

Certified OT Developer and probably certfiable,Livelink ECM Champion 2008

 

[ggriffit]

following on from AppNair's post, if you know the password for another account you can just copy that into the Admin users USERPWD field and use that.

For more info see

https://knowledge.opentext.com/knowledge/llisapi.dll?func=ll&objId=2578204&objAction=view&show=2

Greg Griffiths
Livelink Certified Developer & ECM Global Star Champion 2005 & 2006

http://www.greggriffiths.org/livelink/