Hello,
I've replaced the batteries in my smartcell packs, but my matrix 3000 continues to state that the packs are bad.
The red light on the front of the smartcell will not turn off. They are not bad batteries.
The batteries are the smaller type, (motorcycle size) not the car size batteries found in an XR smartcell.
The XR's have a reset button on the management card, however the smaller ones (that I have) do not.
I called apc, they stated that they suggest that the whole smartcell unit be replaced when the batteries go bad. They did however hint, hint, nudge, nudge, to the fact that it was possible to reset the management card, but they do not support it and would not tell me how....
I know this is possible because I know these things can be refurbushed.
Does anyone know how the reset the management card on a smartcell?
thanks,
HC
I've replaced the batteries in my smartcell packs, but my matrix 3000 continues to state that the packs are bad.
The red light on the front of the smartcell will not turn off. They are not bad batteries.
The batteries are the smaller type, (motorcycle size) not the car size batteries found in an XR smartcell.
The XR's have a reset button on the management card, however the smaller ones (that I have) do not.
I called apc, they stated that they suggest that the whole smartcell unit be replaced when the batteries go bad. They did however hint, hint, nudge, nudge, to the fact that it was possible to reset the management card, but they do not support it and would not tell me how....
I know this is possible because I know these things can be refurbushed.
Does anyone know how the reset the management card on a smartcell?
thanks,
HC