reseting password on cp150 conected to option 11

[ralstonral]

does anyone know how to reset a cp150 password to default.
the previous tech for this site left and i am unable to administer the the system.
i have tried the procedure outline in the manual however i am getting a recording that states the general delivery mailbox has been locked for security reasons.

 

[johnpoole]

go through install wixard and just change the passwords, all the other install questions can stay the same

john poole
bellsouth business
columbia,sc

 

[ralstonral]

John

This is mini cp150 that is working with an option 11
Can you provide the procedure ?